1. Information we receive
When you call or email Scheün Automotive Services, you choose what information to share. This may include your name, phone number, email address, vehicle details and the nature of your enquiry. Providing these details is voluntary, but we may need relevant information to respond or arrange work.
This website does not have an online enquiry form, customer account or payment facility. Please do not send sensitive identity or payment information with a general enquiry.
2. How information is used
Information you provide is used to respond to your enquiry, discuss your vehicle, arrange services and communicate about requested work. Where a service is agreed, relevant records may also be needed for administration, invoicing and legal obligations.
The reason for processing depends on the interaction: responding to your request, taking steps towards or fulfilling a service agreement, complying with applicable law, or a legitimate operational need. Where consent is required for a separate purpose, it should be requested for that purpose.
3. Website hosting, cookies and links
This website is hosted using Cloudflare. Technical information such as your IP address, browser details, requested pages and request times may be processed to deliver the website, maintain security and investigate faults. Hosting infrastructure may process information outside South Africa. See Cloudflare’s privacy policy for details of its processing.
The site does not install advertising pixels or analytics scripts, and its own code does not set cookies or use browser storage. The hosting provider may use necessary security technologies depending on its configuration.
Photos and site files are served locally with the website. Facebook and Google Maps are external links, not embedded feeds or maps. Following one of those links takes you to a third-party service with its own privacy practices. Email and phone links open your chosen application; a message is only sent when you send it there.
4. Access, security and retention
Information may be handled by the people and service providers needed to respond to you or carry out requested services, and disclosed where required by law. Enquiries sent by email are also processed by the relevant email providers.
Information should be kept only for as long as needed for the relevant service, administration or applicable legal obligations. You can contact us to ask about records relating to you and their retention. No internet transmission is completely secure; please limit enquiries to the details needed to help you.
5. Your choices and rights
Subject to the Protection of Personal Information Act (POPIA) and applicable limitations, you may request access to personal information relating to you, ask for correction or deletion, or object to processing. Where processing relies on consent, you may withdraw that consent. We may need to verify your identity before acting on a request.
If you believe your personal information has been handled unlawfully, you may lodge a complaint with South Africa’s Information Regulator.
6. Contact and updates
For privacy questions or requests, contact Scheün Automotive Services at accounts@scheunauto.co.za or call 084 086 7344.
Workshop: Unit 14, Keymax Park, 1006 Ergon Road, Lyttelton Manor, Centurion, South Africa.
This notice may be updated as the website or business processes change. The date above identifies the latest revision.